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NowForTomorrow

Towards Responsible Hospitality

Shaping a more resilient hospitality industry

At ER Hospitality, we integrate sustainability into every aspect of our operations. We take measurable steps to reduce our environmental footprint, support local communities, and uphold responsible business practices. Working closely with our team members, guests, and partners, we adopt practical solutions that create positive change—ensuring that hospitality contributes to both people and the planet in meaningful ways.

Our5 Impact Zones

Launched in 2021, Now for Tomorrow is ER Hospitality's sustainability roadmap, structured around five key impact zones, each backed by concrete actions, measurable progress and long-term commitments:

 

  • Transition to low-carbon operations by implementing energy-efficient measures and renewable solutions.
  • Protect biodiversity and natural ecosystems through responsible development and conservation initiatives.
  • Champion circular economy practices by reducing waste, increasing recycling, and promoting responsible consumption.
  • Strengthen community engagement by fostering participation in local development initiatives.
  • Drive inclusive development by supporting education, skills training, and poverty alleviation programs.

 

 

 

 

 

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Biodiversity
  • Goals
  • Strategy/
    Commitment
  • Impacts
  • Progress
    & Actions
  • SDGs
  • Promote education, conservation, and regeneration of terrestrial and marine ecosystems, while actively involving guests, team members and community in regeneration initiatives.
  • Collaborate with experts to support and promote marine & terrestrial biodiversity conservation
  • Partner with recognized organizations to participate in the development and enhancement of the Bel Ombre Territory as a hub for conservation and education.
  • Identifying Carbon Sink opportunities within our operations
  • We aim to offer guests interactive experiences to discover and actively participate in the preservation and regeneration of the local territory.
  • Protect our biodiversity and natural heritage through mindful development and adapt to climate change collaboratively.
  • Established a Marine Education Centre in Bel Ombre to raise awareness and promote marine biodiversity conservation; operational in Dec 24.
  • Started the implementation of a Coral Reef Restoration Programme in the Bel Ombre lagoon to support marine ecosystem health.
  • Launched Club Mer, a marine environment education programme at Veranda Paul & Virginie, in partnership with a local NGO (Reef Conservation), targeting 12 youths for a 3 years program
  • EU Seagrass National project : Heritage Resorts initiated additional funding to this project since July 2023 for the next 3 years
  • We are investigating the potential of carbon sequestration initiatives in Bel Ombre territory. 1st phase beginning of 2025.
  • Artificial reefs installed in the lagoon of Bel Ombre in 2017
  • Consensus to stop motorised activities between Heritage Resorts and neighbouring hotels in 2018
Vibrant Communities
  • Goals
  • Strategy/
    Commitment
  • Impacts
  • Progress
    & Actions
  • SDGs
  • To support the development of vibrant and sustainable communities, enabling them to become resilient to social and economic challenges
  • To develop initiatives that foster the growth and celebration of Mauritian arts and culture within the community.
  • To support sports activities that encourage active community participation.
  • To foster creativity by creating opportunities for innovative expression and artistic exploration.
  • Ensure our businesses contribute to the spirit that brings people together and cultivates a sense of belonging.
  • We support local culture through the promotion of local music and crafts in our hotels.
  • We implemented Kouler Moris, a project designed to beautify the main avenue to Tamarin Bay, popular with both locals and tourists. In collaboration with local artists, partners, and residents, a mural showcasing Mauritius' heritage has been painted on the avenue, reflecting the island's history.
  • Ensam Cont Plastik campaign launched by Veranda Resorts to raise awareness about plastic pollution and encourage recycling within local communities. Five sessions have been held.
  • Heritage Resorts & Golf supports the École de Boxe de Bel Ombre, an association which provides extracurricular activities to local youth in Bel Ombre. We contribute by purchasing boxing equipment and providing a venue for their training sessions.
  • Heritage Resorts & Golf has launched La Boutique Solidaire, a pop-up shop designed to promote circular economy principles. Team members were encouraged to bring unused clothes and items, which were then sold to colleagues at affordable prices.

Inclusive Development
  • Goals
  • Strategy/
    Commitment
  • Impacts
  • Progress
    & Actions
  • SDGs
  • Collaborate with NGOs to create meaningful projects that focus on poverty alleviation through education, health, and food and nutrition to create long-term, impactful solutions for vulnerable communities.
  • We cultivate a workplace environment that emphasizes inclusivity, fairness, and respect for diversity.
  • We aim to create an engaging work environment that promotes personal growth, career progression, overall wellbeing, and a harmonious work-life balance for all team members.
  • Establish strong, long-term collaborations with NGOs/social enterprises that specialize in education, health, and food and nutrition to ensure effective, sustainable projects.
  • We commit to facilitating career enhancement opportunities including training, mentorship, and constructive feedback.
  • We support a balanced work-life dynamic by offering flexible work schedules and comprehensive benefits.
  • We are actively working on poverty reduction programs through partnerships with non-profit organizations.
  • Be a driving force in poverty alleviation and inclusive development
  • We provide training and development opportunities for all team members while promoting flexible work schedules.
  • We are diligently monitoring our employee engagement and retention rates, with a steadfast commitment to continuous progress (87% of engagement rate in FY24).
  • Long term partnership established with Foodwise, a non-profit organization focused on combating food waste and food insecurity.
  • Since 2019, more than Rs6M of financial support was provided to Foodwise to help sustain and expand their operations, enabling them to redistribute an equivalent of 395,000 meals representing 100 tonnes of food.
  • Projects in collaboration with Foodwise:
    • The MEAL Programme—a six-week, teacher-led course on nutrition and food waste for children aged 12 to 17.
    • Publication of Recettes5*, a cookbook featuring 30 simple, budget-friendly recipes aimed at reducing food waste which was offered to beneficiaries of NGOs.
    • Redistribution of buffet surpluses to local NGOs.
  • We support the Fam-Unie Foundation by:
    • Purchasing products made by its beneficiaries, which are used in our resorts hence providing economic opportunities to this community.
    • Sponsoring kitchen equipment to support their culinary activities.
    • Providing technical skills training to empower the beneficiaries.
Circular Economy
  • Goals
  • Strategy/
    Commitment
  • Impacts
  • Progress
    & Actions
  • SDGs
  • Divert at least 85% of waste generated by our operations from landfills by 2026, through sustainable waste management practices, recycling, and reducing waste at the source.
  • Eliminate problematic and unnecessary plastics within our operations by 2025
  • Prioritise locally & regionally sourced fresh produce (fish, poultry, meat, fruits and vegetables)
  • Extend waste management processes across all our operations.
  • Implementing waste management processes in our QSR & Leisure cluster.
  • Identifying new waste streams and developing proactive solutions to address waste at its source.
  • Become signatory of the United Nations Global Tourism Plastic Initiative and establish a structured framework for the elimination of problematic and unnecessary plastic waste.
  • Engage suppliers and establish continuous improvement programme for the environmental & social impacts of the supply chain.
  • Engage in sustainable consumption and production through producer/importer and consumer responsibility.
  • A waste management programme has been implemented across the accommodation business units, as well as the Dominos commissary. 60% of total waste was diverted from landfills in FY24.
  • Heritage Resorts has established a dedicated Waste Management Division (WMD) in 2022 to segregate waste at source and ensure effective disposal through recycling, reuse, and composting.
  • 20 out of 25 guest-facing items made of single-use plastic have been replaced in all our resorts.
  • Engaged 17 main suppliers in FY24 who are committed to sustainability, to ensure alignment with our environmental and social responsibility goals.
  • Developing a responsible procurement program to integrate sustainability criteria into our sourcing decisions, ensuring that our suppliers meet our standards of ethical and environmental compliance.

Energy Transition
  • Goals
  • Strategy/
    Commitment
  • Impacts
  • Progress
    & Actions
  • SDGs
Main Goals
  • Reduce overall energy consumption across operations.
  • Adopt renewable energy in the energy mix.
  • Achieve a 50% reduction in carbon footprint by 2030 and net zero emissions by 2050.
  • Develop and implement a carbon accounting system aligned with the GHG Protocol to measure, monitor, and report emissions across all operations.
  • Establish and execute a carbon reduction strategy to meet emissions targets.
  • Enhance energy efficiency by reviewing operational processes, optimising the efficiency of equipment and buildings and identifying areas for improvement.
  • Transition to a renewable energy mix, targeting 75% renewable energy use for Heritage Resorts by 2030.
  • Reduce energy consumption by 3% per Room Night* by 2025 from 2022 baseline.
  • Shift our operations to a low-carbon economy.
Actions
  • Energy Management System Implementation: Heritage Le Telfair and Heritage Awali have adopted in 2024 an Energy Management System to monitor and optimize energy use.
  • Procurement Practices: The procurement checklist now includes energy efficiency as a key criterion for selecting electrical and electronic equipment.
  • Renewable Energy Development: Construction of two photovoltaic (PV) farms with a combined capacity of 4 MW is scheduled to begin in 2025 at Bel Ombre.
  • We calculate and monitor our carbon footprint (scope 1, 2, 3) across all business units of Rogers Hospitality (234,184 tCO2e).
  • We have transitioned to Traace (Saas), a digital platform to improve efficiency and accuracy of our carbon accounting.
  • We are investigating the potential of carbon sequestration initiatives in Bel Ombre territory. 1st phase beginning of 2025.

Our Impactin figures

Energy Transition

84,908 tCO₂e

Total carbon footprint (FY24), measured across all scopes.

Biodiversity

MUR 5M

invested in conservation efforts.

Inclusive Development

MUR 6M

of financial support to Foodwise since 2019, facilitating 395,000 meals.

Circular Economy

60%

of waste diverted from landfills.

Vibrant Communities

MUR 1.9M

worth of in-kind donations supporting arts, sports, and social projects.

View our sustainability report

AWARDS & CERTIFICATIONS

We are honoured to have received recognition for our sustainability efforts. These awards and certifications validate our commitment to responsible practices and inspire us to continue our journey towards a sustainable future.
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Stories

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Now For Tomorrow Sustainability Fund

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